id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc
33	Fault entries and work requests.	Gavin		" * Fault entries are basic entries from the customer reporting a fault.
 * This fault or work request would be non-critical otherwise a callout would have occurred instead.

 * One way to do this would be to have a standing task that fault reports can be made against. These could then be moved to an appropriate task or a new task created for the fault.
 * A better way is to create a task when the fault is entered and populate the task description either from an entry field or the fault."	enhancement	new	major	0.x - Future	gnuMims - application general	trunk